More evidence that Ebay sucks!
Someone wrote an article about Ebay's "Checkout" problem and I just happen to have that story in my posession. Here is the full story:
E-NNOYED WITH EBAY!
ALL HAS NOT been well in the land of eBay since Checkout was unveiled on Oct. 22. Bulletin boards maintained by eBay are filled with angry posts lambasting the online auction service for the new payment policy. The words monopolistic,anti-American, and class action lawsuit are being bandied about by some of the more frustrated sellers. Others are simply threatening to stop selling on the service.
For its part, eBay maintains to the angry throngs that it's just being responsive to the other crucial half of the equation that makes the service a success: The buyers, who have said in the past that they're confused about how to close a sale. Checkout, they maintain, makes it easier.
For those who have never used eBay before, some background: When you are the successful bidder for an item on eBay, you're sent an e-mail that tells you so, and instructs you to correspond with the seller about the various ways you can pay for your purchase.
The payment methods include a good old-fashioned snail mailed check, credit card (if the seller accepts it,) a popular form of digital cash called PayPal, and more recently, a competitor to PayPal called Billpoint, which happens to have been created by eBay.
In essence, says eBay, the introduction of the new Checkout policy, which promotes the use of Billpoint, is similar to a store announcing it will accept a new type of credit card.
The difference, say the sellers, is that eBay owns that credit card, and is all but forcing buyers and sellers to use it as the de facto standard. Not only does eBay make a cut on every transaction conducted on the site (sellers pay a percentage of the sale), but now, sellers complain, eBay will also get get a fee when Billpoint is used.
Sellers say that while eBay maintains that the use of Checkout/Billpoint is optional, it is being promoted in a way that makes it hard, if not impossible, for customers to avoid. eBay is intermediating in a place where they hadn't been before, cry the sellers, by interjecting itself in the closing phase of a deal between buyer and seller.
One eBay seller who deals in stamps and stamp-related items, Bob Patkin of Georgetown, Mass., posted this message to an eBay complaint board.
“We try to list over 1,000 item per week but have literally stopped listing since Checkout has come about. We have many customers that buy up to 20 items at a time and Checkout requires me to send 20 invoices to one person. I have my own system that allows me to send multiple item invoices in seconds. We have avoided checkout but it has caused great confusion in some of our best customers. eBay please get rid of this option or make it our choice. If this does not happen we will be forced to stop using eBay.
INTRIGUE AND CONSPIRACY
The brouhaha illustrates that eBay isn't a giant homegrown yard sale anymore. Started by a man whose girlfriend wanted to find a way online to aid and abet her Pez collection hobby, eBay is now a place where thousands of people literally run virtual small businesses. Their livelihood is dependent on the policies eBay imposes, not to mention the tremendous traffic it enjoys.
Among the other complaints being levied against eBay is that the service is favoring high-volume sellers like Disney by not putting the same Checkout feature on its auctions. Many of these people feel the ultimate goal of eBay is to rid itself of the mom and pop sellers who built the service into the multi-billion dollar business it is today.
eBay Inc. (EBAY)
price change
69.50 unch
Not so, maintains Kevin Pursglove, the eBay spokesman, who says the mom and pop sellers to this day make up the lion's share of listings on the service.
The great majority of transactions are still done by fairly small to medium sized businesses, accounting for 80 percent of the listings on eBay, he said.
As for the outpouring of dissent on eBay's boards, Pursglove said part of the problem is that users often respond badly to change. People go on the board with grand conspiracy theories, he said. It's very clear for any user to see that the various services are optional.
That sort of argument, many of the sellers maintain, is not unlike another assertion made in a celebrated antitrust case.
I think this is very similar to what Microsoft did to Netscape, writes ShopCindys, a seller based in the Pacific Northwest.
PAYPAL VS. BILLPOINT
A spokesman for Billpoint rival Paypal said the company has heard from many buyers and sellers that the new eBay policy is confusing.
We've certainly heard from many sellers that this is clearly designed to increase the use of Billpoint, said Vince Sollitto of Paypal (which in September filed with the Securities and Exchange Commission stating its intention to take the company public.) They're questioning the definition of the word optional. More than one in four eBay auctions use Paypal as their settlement means, said Sollitto, while under 5 percent use eBay's Billpoint. It certainly appears that they're attempting to devise ways to tilt the playing field. You do have to wonder why?
The answer is that online auctions are big business. With gross sales of .35 billion in the third quarter, eBay is not only the leader in online auctions, but an undisputed success story in a sea of drowned dot-coms. The passion of its community has been evidenced in the past, said Pursglove, when other features and services were introduced and met with ire.
The creation or introduction of any new service is designed to do what? Designed to help people buy and sell, said Pursglove. We have to be consistent in our willingness to work with buyers and sellers to improve the service.
I personally think that Ebay is just covering up their hides to conceal a more REAL truth. Their version of the truth in my opinion is compiled of nothing but lies and deciet. In other words, they tell you what they want you to hear and the truth escapes them along the way. Others may disagree but my personal experience with them is the basis for my opinion. When I first started on Ebay, I saw an item I wanted and just when I thought I had it, some rude, obnoxious, idiot sniped it away from me. I felt so angry and repulsed so I voiced my opinion on one of Ebay's discussion boards titled: "Bidding." The receiption I got was totally uncalled for. EVERYONE in there was insulting and childish. They ended up getting away with name calling and I got the shaft. Now I'm on a mission to even up the score. I know I will be successful because I have new plans in my head. They won't know what hit them:) I will be sure to update this site often and let all the good people reading this know what the outcome of my mission is. The "BAD" Ebay staff and members are history! That is a garantee! I want to make it quite clear that I am in NO WAY trying to discredit or slander Ebay the company itself or the staff and members. I just wanted to express my opinion and share some visible proof of the hate I experienced and witnessed while checking out the discussion boards which by the way are supposed to be fun and informative. Instead, members are allowed to spew hate. It's written clearly in the rules that this sort of behavior is prohibited but yet it continues to go on. To me, that is VERY sad and pathetic. Something needs to be done before it's too late.
Notifying Visitors of Site Enhancements
Please check back often for updates to this site. I can assure you that the updates will be VERY interesting to read. Also, if for some reason this site is taken down as a result of Ebay's ignorance, there are more sites exactly like this except on different servers. All of the content is identical so you don't need to worry about all this helpful information being unavailable anymore. It will always be around so be looking out for me. Take care:)
More Ebay Crap!
Take a good look at the recent garbage that was spewed on Ebay's discussion boards just a few weeks ago:
megthefireymistress (0) (view author's auctions)
6:12pm March 19, 2002 (#33 of 38)
(sung to the tune of "nener....Nener....nener....")
NA-RU...NA-RU...NAAAAA-RUUUUU!
I just LOVE a happy ending!!!!! ;-)
Just a bunch of childish nonsense talk here. There is nothing but adolecent fools on the "Bidding" board on Ebay. Here's more:
Exposed: the (50) E.G.O.S. who run this board!!
i_hate_snipers (0) (view author's auctions)
5:55pm March 16, 2002
Poor gymee's flame-proof skivvies weren't s.l.o.t.h.-proof and Oilcanman has apparently abandoned the cause. In an attempt to fill the anti-sniper void, I have fearlessly taken up the gauntlet.
My first mission: Expose the enemy. Surprisingly my research reveals that there are almost exactly 50 individuals, despite inflated claims by the Elitist Gang Of Snipers who control every aspect of life on the Bidding Board. I have meticulously analyzed two very lengthy key threads for evidence:
bidding rules need changes
The Insidious Bidding Board 50
In these two threads, the combined list of posters, excluding a small handful of self-proclaimed non-snipers and a few rarely-posting lurkers (seeking only auxiliary membership in E.G.O.S.), numbers slightly less than 50. I've added a very small number of obvious members absent from these two threads, and assigned each member a number, as annotated below (note: this listing contains no exact ID's)
tipT (by popular demand)
Cru
SSA
EB
Phil
Doc
TerryTT
Cheryl
ikit (number by request)
STW
Samby
Mona
ABC (somebody had to be 13 – who better, with his ever-zany sense of humor)
StLinda
Ron
Paul
Zero
BobTroy
LD
Callie
EirBeth
Markkuf
BlcatM
San_buckdog
Jedi_S
Mr. Kiss
Tami
Gwynn
Widge_Snipe
GG
St69
Two*boys*m
OOTGO50 (newbie – apparently on probation)
Jeff (number by request)
WendEy
Padmé
STSwipe
Geo
OSS
40ft. (number by request)
Brad
f.n.Jimm
[_i_]
HLvegemite
SnipesI
Heather
Donna
Magpie
BWS (number by request)
Steph (number by request)
As an obvious outsider, I provide this list only as advisory. The order of the list is purely my own, and no member of E.G.O.S. has ever claimed the membership is limited to 50. I would invite members I failed to recognize to post and claim numbers, to suggest corrections, etc.
To the newbies and lurkers coming to this board for advice: TAKE HEED of these individuals. YOU WILL BE SNIPED by these and their ilk. They snipe and they are proud of it (no accounting for taste). Importantly, they will give you straight advice, and help you be a better bidder no matter how opposed you are to sniping. Gawsh, they even helped me be a better early proxy bidder -- Bid that absolute MAX whenever you bid! :~)
This thread was started by someone who really knew what he was talking about. All the people listed are VERY BAD and should be ignored and reported to Ebay whenever the chance is available. I know for a fact though that Erin a well known paddy-wacker and ass-kisser staff member caters to the loser egostistical jerks listed above. Your best bet is to report all of them to a more suitable staff member and see what happens. Here is yet more from the "Bidding" board:
zerofeedback (0) (view author's auctions)
7:25pm March 13, 2002 (#3 of 3)
eBay is in deep with an image problem. They are vigorously attempting to thwart any activity that is suspicious. Obviously, this is a venue, and there are no legal "rights" one holds to use the site. If there is any evidence at all to support a complaint, I believe eBay is taking the stance that you are guilty until proven innocent.
Stevie Ray Vaughn wrote a song about being stranded in the crossfire. You are there.
Now here's proof of Ebay's paranoia. They are so concerned about their image that they will accuse anyone of being a board troll even if they are innocent or not. The part about them taking the stance "you are guilty until proven innocent" is nothing but a lie. I know because I have seen their brand of justice and personally, mine is better than theirs. I print the truth and tell the truth to the public. Ebay gives their version of the truth to the public to cover up a more realistic truth. The truth being, most of them believe lies told to them by the above listed members and the rest just say nothing and add to the conspiracy. The conspiracy of FRAUD! Read on and see more of the truth I am talking about:
attorney_barnabus_collins (0) (view author's auctions)
5:08pm March 13, 2002 (#393 of 407)
"Just like an attorney to be gone when you need them"
Ok, here I am.
I have no idea what is going on, but I DID participate in a little troll bashing here this morning. Me and him have a working relationship going though..anything goes?
Guess not.
I'll try to be good...I'm sure the pinks will be right on top of things from now on, defending us snipers from all who would break the rules and enguage in name calling.
Vacations going good, but I'm suffering from ebay withdrawl.
Troll bashing is a sport and a cheap thrill to the above mentioned members. Regardless if the person they are attacking is REALLY a troll, they are handed that label and harassed beyond all reason and belief. The Ebay staff allows this. They do nothing to stop it. Instead, they believe all the lies told to them and ban the innocent members from using Ebay services. That to me is a pathetic, God awful shame. I do hope they get what's coming to them REAL soon. Hopefully this website will help make that happen. Here's more:
llort!_repins (0) (view author's auctions)
3:51pm March 13, 2002 (#133 of 133)
Besides, I have a lot of work to do and if I do not get to it now, it will never get done. Have a great night all!Well it looks like he/she is off to acereport this thread - look to see it pulled tattletale - tattletale - hangin on a bull's tale!
Now doesn't this sound like something a 2 year old would say? This poster must still be wearing diapers in order to post such infantile crap. I will be posting more here at a later date so comeback soon and read more of Ebay member's pathetic tactics which Ebay staff ignores and allows to continue on a daily basis.
UPDATE! EBAY IS AT IT AGAIN!
Check out what those losers did recently to another one of their so-called "Valued" members. This will totally repulse and anger most. This message was sent by a very upset and good member of Ebay:
Date: Sat, 18 May 2002 19:33:37 -0000
Subject: [Ebay_gossip] HELP WANTED RE EBAY SUSPENSION
Hi
I wonder if any of you can maybe suggest anything to me.
Currently my Ebay membership is SUSPENDED - Now, hold on before any
of you think I'm some kind of crook, listen up.
I have been a U.K Member of Ebay for 18 months.
I currently have a Feedback rating of 411 - with NO NEGATIVES - Ever!